What is a Crisis Worker?
A crisis worker is a highly trained, yet compassionate and empathetic professional, who is skilled at supporting people at a time of trauma and personal crisis.
All of our crisis workers are female and have been selected on the basis of their integrity and openness. They know how important it is for your voice to be heard at this time - it is their job to make sure you have all the information you need to make informed decisions about your immediate options. They will carefully explain the options open to you, including the process of a forensic medical examination.
Imagine your Crisis Worker as your eyes and ears. At times of stress and trauma, it is normal to feel shocked and numb. It can be difficult to take in and understand what is being said to you. It can be frightening when you feel that you are losing control of a situation. Your Crisis Worker is trained to make sure that they listen to the information being asked or given to you and to observe what is happening all around you. They represent you and your best interests and make sure that you have the time and space to reflect on what is being said so that you can make an informed decision regarding your choices.
At any time, you can stop the process or change your mind about an examination. Your Crisis Worker will be next to you throughout your time at Twelves Company. If you want to change your mind, you simply need to tell your Crisis Worker, who will immediately stop any further action.
Above all else, your Crisis Worker is there to make sure that you are treated with dignity and respect at all times